Services

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Services

Staffing

Identifying the right talent is one of the most critical elements of any organization. MetaSense will work with you to develop a staff forecasting model that's sized right for your business. And once we've finished that collaboration, we'll execute on your plan by developing job requisitions and descriptions that will attract the right candidates – from both inside and outside of your organization.

Business Process Outsourcing (BPO)

We not only take on the responsibility to manage the function or business process, but often re-engineer the way the process is done. Thus, we not only achieve cost reductions while improving service quality, we help you achieve transformational outcomes much quicker. Currently, we specialize in two areas with best-in-class services:

Medical BPO
- Appointment Scheduling
- Billing
- Claims Filing & Follow-Up
- Supplemental Insurance Billing
- Payment Posting
- Receivables Management
- Revenue Recovery
- Online Financial Reporting
Accounting BPO
- Book Keeping
- Accounting

Software Development

We differentiate ourselves in keeping our focus on business solutions that fulfill business goals, instead of merely providing technical solutions. Since 1999, we have served a large number of clients in telecommunication, pharmaceutical, manufacturing, retail, and financial industries. Our consultants are experts in Microsoft and JAVA based technologies. Our onshore and off shore operations afford you the flexibility to help cut down costs while providing very high quality product in a timely fashion.

Web Design

Our Internet Developers and Consultants work closely with customers to design & integrate Portals, Document Management Systems, Media, Content and e-Commerce Solutions. Our staff can assist you design, install, monitor, service, and support these systems over time. Our website designs with custom front-end and admin features make your online presence an indispensable channel for communicating with customers, partners and employees.

Call Center

Our years of experience within the call center industry allows us to offer you with the right and affordable solution, taking into full consideration industry, proposition, timing and target market. We have the resources, technology and operational professionals in place to support your business, ensuring the highest levels of performance.

Our Inbound call center services include services like Overflow call management, Order taking, Custom call routing, Customer profiling, Email management, Appointment scheduling, Mail order processing, Data base integration, Data mining, List management, Product support, Message taking, Conference, Help desk, etc.

We have a very focused list of service offerings in outbound solutions like Lead Generation, Appointment Setting - Product/Service Promotion, Mail Follow Up - Soft Sales, Customer Loyalty, Market Research - Subscription Renewal/Sales, Seminar Booking - Data Management Initiatives, Dealer Locate and Referral Service, Surveys and Customer Contact, Collections, etc.

Logo Design

If you're looking for high quality affordable logo designs or corporate identity, you are at the right place. All products available in our catalogue are customizable to fit your company's corporate image. Any customization can be done by us according to your requirements.

MetaSense will create your new logo & corporate identity from a marketing perspective. Most other online logo design studios do not have this expertise.

Management Consulting

MetaSense provides world-class expertise in the development and implementation of business processes. With the same dedication that the company was founded on, MetaSense can provide your company with a blueprint and business model for success with a proven process-oriented approach to management operations. We will help you incorporate employee performance management into your culture. We implement innovative strategies designed to enhance relationships with suppliers, business partners, and customers, as you optimize your relationship with employees, using performance and productivity strategies to optimize these important assets.

With MetaSense as your business partner, we assemble the necessary resources to ensure your business performs at peak levels by reviewing each aspect of the business, including management, supplier services, engineering, project management, production, sales, marketing, human resources and operational support to help achieve your goals effectively and efficiently.

Together, we can embark on a strategic and methodical mission to add value through increased performance, greater productivity, and enhanced returns on investment.